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Sunday, June 24, 2012

Blah Blah about Brand Names

Having been a part of many a meeting on new brand launches, I have seen a lot of conversations on the name to be selected for the brand.

"We need a name that conveys the brand's identity".

"You see, the name does not signify the depth of the brand's ethos".

"This name is just there, but not quite! The brand persona is not accurately captured".


And perhaps the best of all - "The brand name should convey the brand values, its promise, what it stands for. It needs to mean something to the consumer”

Earlier, I too would enthusiastically participate in those intellectually stimulating discussions. I must confess I still do, but with reservations on their intellectual stimulation.

I mean, how does a brand mean ‘something’ to the consumer when s/he has never even heard about it?

And does having the ‘brand ethos / persona / values / promise’ in the name necessarily mean that the consumer would take it?

A quick glance at the most successful brands over the years tells me that the brand builds the name, and not vice versa.

Consider Godrej. The most trusted name for locks, FMCG products, furniture and what not. There is absolutely no meaning except that it is the surname of the owners.

Some other large Indian brands that come to mind - Bajaj, Parachute, Amul, Fevicol, Nirma, Parle, Hawkins, Dalda, Patni, Infosys, Wipro, CavinKare...

Can’t link any one of these brands to pre-defined values, persona or promise. In fact, most Indian brands are just family names, and the brand value has evolved over years of building trust with consumers.

Perhaps the best example of this is Tata. I believe it is their trucks that have led to the ubiquituous Indian greeting - ‘Ta Ta, Bye Bye’.

Even worldwide, which is where we tend to look for inspirations, most well-known brand names did not really convey anything initially.

Consider Google – a brand brought about due to a misspelling.

Or Virgin – because no one was one!

Or Apple – a fruit?

McDonalds – another family name.

As I mentioned earlier, brand value evolves over years of building trust with consumers. A name is just an identity, and no more.

It is just like selecting a name for a baby. One needs to choose a name that does not have any negative connotations. And if it has a positive one, that’s great.

But beyond that, invest in building the brand itself. All other connotations will evolve with time.

Ceasefire had one of the most apt Brand Names. Does anyone remember it?