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Monday, June 15, 2009

Should Traffic Police be given incentives for fine collections?

As promised, I’m back this week – though without all the thoughts put together – I must confess!

Interestingly, there is an added incentive to me to really get angry and pour all my vitriol in this post. Between Friday and Sunday, the rear of my car was kissed twice; once by an auto and once by a Sumo. Thank Allah there was no major damage – just a few scratches.

So, let me start this blog with an incident that took place in Switzerland, about a decade ago. A colleague of mine – let’s call him Raj – was there in winter; around late Dec-early Jan. One night, he had to go to someone’s house for dinner. It was past midnight when he was returning, it was snowing heavily, there was not a soul on the roads – just him, and the taxi driver.

At a junction, the driver stopped. Raj exhorted him to move on, pointing out that there was not a single vehicle coming from any direction, not a single person, not even a stray dog! Added to it, the junction was not manned by any policeman or a camera. Yet the driver refused to move till the signal turned green!

Imagine, stopping at a red signal knowing fully well that there is no problem if he jumped it! When Raj asked him, all that the driver had to say was “There was a red signal and I had to obey it”.

This was one extreme example of people obeying traffic rules. On the other hand, I have seen instances abroad where drivers were caught and fined for a simple offence like moving on to the shoulder of the road, when not allowed. The stick ensured compliance.

Moving from that, why is our mentality related to traffic the way it is? With the clarity of distance (Thank You, David Rock and RCS) and asking the 5 Why’s (Thank You, Sakichi Toyoda San), let’s try to understand it.

So, the fact is that we break traffic rules with impunity
Why – Because everyone else does it
Why – Because we know we can get away with it
Why – Because we can bribe the policeman
Why – Because he is underpaid. (I read somewhere once that a ‘gataari kaamgar’ – a person who cleans the drains – in the Mumbai Municipal Corporation has a higher salary than a constable. Can someone please remind me of the reference or correct me if I’m wrong?)

Got that in 4 why’s.

There is also another way to look at it.

So, the fact is that we break traffic rules with impunity
Why – Because everyone else does it
Why – Because we know we can get away with it
Why – Because there would be no policeman to catch us
Why – Because there are not enough policemen. (Tried opening the website of the Mumbai police to ascertain the number. Most pages do not open! Finally, on one page, I read this line – “The Traffic Control Branch has now grown to a strength of over 2,000” (Ref: http://www.mumbaipolice.org/traffic/org_fun7.htm) . And the Navi Mumbai Traffic Police chart shows a staff strength of 277. Yes, you read right, just 277. (Ref: http://www.trafficpolicemumbai.org/Navi%20Mumbai%20Traffic%20Police%20Zones%20&chowkies.htm)
Again, got that in 4.

Imagine, 2,277 policemen, including inspectors, senior policemen et al, for an area comprising the entire population of the Kingdom of Saudi Arabia!!!

Have a heart, folks, for the overworked and underpaid policeman.

So, in short, policemen accept bribes because they are overworked; and because they are underpaid. In other words, monetarily dissatisfied. And here is an easy way out to earn some additional bucks, and possibly get back in some oblique way at the establishment.

So, why don’t we give them their due – and in the right way?

Just a thought. Increase fines to high levels, such that people will think not twice, but multiple times, about breaking rules. I mean, Rs.1,000 for driving in the wrong lane (I’d love to see those truckers on Vashi Bridge lining up), Rs.3,000 for overspeeding, Rs.5,000 for a jumping a red light...

And have an incentive scheme for the policeman – just like most salespeople have. 25% straight on every fine earned for the policeman, 5% for the superior officer. Keep 20% for quarterly incentives for the policeman / police station. That still leaves 50% of the amount that goes to the kitty of the traffic police for modernisation etc. Make all this amount tax free, and have strong rules on policemen caught over-charging commuters – or worse still, yet accepting bribes. A simple rule – dishonourable discharge.

Have surprise checks to ensure compliance, and get the college youth involved in this. NSS – here’s a chance to do something really visible, and earn grace marks.

What say, folks? We could put our collective heads together and present it as a case to the Jt. CP – Traffic. Simple, implementable thoughts on traffic management, including possibly-
Incentive schemes for policemen
Alternate days for vehicles to come on the roads
No four wheeler with only one driver / passenger in the morning / evening peak drive times to be allowed
Come to think of it – hologrammed number plates installed directly by the traffic police. Revenue for the police, and a way out of the number plate mess that we have. Incidentally, have you noticed, most cars having ‘fancy’ / regional number plates also have a symbol of one of the four major political parties?

Maybe it could be a way out of the mess that we have, maybe not. Maybe there would be all the bureaucratic rigmarole that would drag us down, maybe not. But we would never know till we try, right?

So folks, I’m adding two polls to this post. Do you think that incentivising policemen for fine collection is a viable idea, and should we take up some similar thoughts and present them to the Jt. CP – Traffic. I shall look forward to your comments and your votes.

8 comments:

  1. Nice thought but i wont have any money left bro. :)

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  2. It is a great idea - and can be a great start to wean the country off corruption and indiscipline.
    Ideally, there has to be a Law which states that there cannot be any sort of payment on the spot and the policeman is supposed to return the license and other documents after verifying them. It has to be via a ticket process. As long as the driver signs it, he would be in agreement of the violations he is responsible for.

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  3. Take a look around Bombay Mubin. Given the chaos and lack of driving skills, I think the city traffic police does a commendable job. Drinking and Driving has reduced; no of accidents have reduced; seat belts have helped. Bridges and broader roads have helped. In the example you mentioned, there was no policeman on the street. That was disciplined and evolved citizenship at its best.
    India has a far way to go. The same person driving in a foreign country behaves differently.
    Issuing of licenses needs to be stricter. ie Dubai and London. The process and test here are very easy. Education of pedestrian and other driver rights need to be reinforced.
    If I am not mistaken the police has already thought of this and disbanded the idea as it may have some potential of misuse.
    Traffic offense penalties need to get stricter.

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  4. Asak. I think the incentive idea is great. I have given it a lot of thought myself - discussing it over with my husband and then reaching nowhere with it! :) I totally agree that the policemen are underpaid and overworked. Not that I am vrey fond of them personally, and neither does that exempt them from moral responsibility, but we have actually made their situation conducive for ill-conduct.

    And brother, if you think Mumbai traffic sucks, maybe you should come visit Pune for some time. You will begin to appreciate Mumbai better.

    Why don't you make an online petition to the police commissioner? We could all vote in favor for the incentive program. Maybe the fine would have to be reduced to a more realistic figure. Citizen groups would never agree to fines that exorbitant.

    Another thing- perhaps we should first concetrate only on the incentive-fine program, see how it works and then move on to the other projects. This way, we can at least hope to get SOMETHING moving. Too many dishes on the menu cab ruin an appetite! LOL.

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  5. Good Idea Bhaijaan... But i would recommend a small change..
    Instead of fining 1000/-, 2000/- or 5000/- and giving 25% commission to the policeman, we can reduce this current fines of 100, 200, 500 to even low @ 50, 100, 150/- and increase the policeman's share to 60%. If we charge more to the public, the smarter ones will get away by putting a small amount of 20 to 50 in the policeman's pocket. You see the police is not corrupt, people force them into corruption. I will try to justify why we should reduce the fines. If the official fine is 50 bugs and policeman is getting 60% of it from the government he will actually try to get a receipt from the motorist. Taking 20 bugs from the public and leaving him would be a loss for MAMA. Wherein for a bigger offence like jumping a red light, a summons should be issued to him and the vehicle owner should be asked to pay the fine in court and not on the spot. Other checks that you suggested are seriously awesome. Apart from this work, I have even planned to create a small documentary on a government project of BRTS here in pune. We can send this documentary to the World Bank, who has funded Rs 2000 Crore for the project and the condition of these routes are pathetic. I just want them to know what the hell are our ministers doing of the money which we as citizens of India owe to the World Bank. Your views on this ?

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  6. As salaam wa alaikum Bhaijan.

    I agree the Police are seriously underpaid. The Government should do something serious about their salaries and benefits. Today, a fresher graduate draws on an average of minimum Rs. 5000 to Rs. 10000 Basic Salary. The System forces the cops to look for sources of income other than their Rightful Wages. The Government would try to justify their current salaries being perfect backed by vague reasons, but it's a fact that the Cops need to be paid well. There should be an incentive-based work culture and a proper 360 degree HR system implemented in our Police Department.

    Now, if you look at the other side of the coin, the Government, along with the incentive-based work culture, also needs to implement strict governance so as to cater to the loop holes that may arise related to the incentive-based system. I am talking about the cases where the Cops would use situations to fulfill their minimum KPI objectives using unlawful ways, just so as to be achieve the incentives. Here, in Kuwait when the year end approaches, we literally see the cops here purposefully ticketing expatriates just so as to be eligible for the promised incentives.

    Imitiaz: Good thought there.

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  7. Thanks guys, for the votes and the comments. While the number of votes are still short of statistical significance (there goes the planner :D), 100% people agreeing on a point says something.

    Sunil, you're absolutely right on your point about evolved citizenship. We do have a long way to go. And thanks so much for forwarding this to your wife. I look forward to interacting with her, and taking this as an action plan beyond the blog.

    Like everything else, there is bound to be some misuse, especially in the beginning. However, the key thing would be to minimise that, rather than dropping the idea altogether, right?

    Maruf, a ticket process would be good so long as one can then pay it via net / ATM / Bank. going to the court takes an entire day, and would disillusion a person further!

    The online petition seems like a good idea. Could you please do it for me? I'm not very good at making all this yet! But we would still have to take it to the commissioner personally. I have requested a couple of colleagues to see if we can get an appointment somewhere in mid-July. Keep you posted on that.

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  8. What do you know - once you are young, then you are a cynic! Murphy's holds true.

    Consider this: Police gets incentives for fine collection, basically makes extortion methods legitimate. Let's not say that if monetary needs are sustained the police will be content. In most areas, I guess, 'preferential treatment' will come into being. India is a country of unwritten rules - our single-largest Constitution proves the same.

    Consider this: Police doesn't get enough. Police force is an law & order implementation arm of the administrator. Administrator is de-centralized and hence regionally concentrated. Also, not all fingers are the same. To create and leverage socio-political biases administrator has to depend on junta. Junta cannot take law for granted. But this is the very rule that needs to be broken to create opportunities for characters in political fray. They cannot allow the law & order implementers a.k.a police, to be overpowering. They cannot prevent them lawfully, in broad daylight. Tactically on amendments, which seems constitutional, the salaries have never seen light of the day. Police force hankers for financial liberty. Pulls out, falls back, kneels to unethical orders, gets bribed and we vent our ire on them. We don't help them, with their negative shades crowding across the face of our media. Heros are seldom unquestioned.

    Consider this: Last FYQ, the Central Govt. Employees, the Army and the Financial sector PSUs got a sizeable paypack augmentation, constitutionally!

    Police is a force we have hated and forgoten to trust in. It requires a major overhaul of the entire administrative setup before anything else can help.

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